• Resolved spydexign03

    (@spydexign03)


    When UAE plugin is activated, any change i make on the course settings for LearnDash is not saved.

    I have already try deactivating all plugins and clearing cache and refreshing permalinks. Settings are only not saving when UAE plugin is active.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ankush Thakare

    (@iankusht)

    Hi @spydexign03, thank you for reaching out and letting us know about the issue you’re experiencing. We’re here to help!

    We’ve tested this on our end, and the LearnDash course settings appear to save correctly with the UAE Lite plugin active. Here’s a screencast showing how it’s working for us:?[View Screencast].

    To better understand and resolve the issue, could you please share more details or steps to reproduce it? Specifically, we’d need:

    1. The version numbers of LearnDash, Elementor, and the UAE Lite plugin you’re using.
    2. The specific LearnDash course settings that are not saving.
    3. Any browser console errors or PHP debug log errors (if enabled) when trying to save the settings.
    4. Whether the issue occurs on one course or all courses.

    If possible, a screencast of the issue would be incredibly helpful. Once we have this information, we’ll dive deeper and work on a solution for you as quickly as possible.

    Thank you for your patience, and we’re here to assist you!

    Best regards,
    Ankush ??


    Plugin Support Ankush Thakare

    (@iankusht)

    Hi @spydexign03,

    It’s been a while since my last response, and we haven’t heard back from you. I hope the solution shared earlier helped resolve your issue!
    ?
    I’ll mark this thread as resolved due to inactivity. If you still need assistance, feel free to reply here or start a new thread for any other questions related to this plugin. We’re always here to help!
    ?
    Kind regards,
    Ankush ??

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