Admin config loads defaults instead of saved data

  • Resolved 615v

    (@615v)


    3 months, 2 weeks ago

    The Admin section of the plugin for configuring Author Boxes saves entries fine, BUT anytime the config is revisited and the form is loaded, it pre-populates with the defaults of the plugin, and it doesn’t read the db for what has been previously saved (and populate the form with that data). This means that if any change/edit is made, EVERYthing has to be entered, else all those loaded defaults will be saved when UPDATE is clicked (even though maybe only one edit was wanting to be done).

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @615v. Thanks for using PublishPress. This isn’t an error we can see in our testing, and it’s not been reported before.

    Have you taken some troubleshooting steps such as disabling other plugins or testing on a 2nd website?

    Thread Starter 615v

    (@615v)

    We’ve tried disabling plugins, but haven’t popped it all on another site yet.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @615v I’ve tested on multiple sites and did not face this issue. If you still face any issues and have tried disabled all others plugin, please send me your Site Health info from Tools > Site Health > Info.

Viewing 3 replies - 1 through 3 (of 3 total)
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