no videos and error message

  • Resolved ssonso

    (@ssonso)


    3 months, 1 week ago

    Hello,

    I always copied the lastest video to make a new one, because I don’t want to set up again everytime. But when I did do the same thing, at the first the preview is not changed(it was just same with the copied video), and then every video is gone.

    Please let me know what to do.

    Thank you.

    P

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear ssonso.

    Thank you for contacting us. Our team is always ready to help you.

    Thank You. Now our team will try to solve your problem. Please wait for our reply.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Enjoy the plugin, but in the meantime, feel free to open a new topic if you have more questions.

    Thank You very much.

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear ssonso

    Thank you very much for your question.

    Thanks for using our TS Video gallery plugin. Our team is always happy to help you.

    The problem will be solved in version 2.4.2. You are updating TS Video Gallery.

    We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.

    Thanks for the good suggestion.

    Have a good day!

Viewing 2 replies - 1 through 2 (of 2 total)
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