Orders showing “processing”

  • sshahid12

    (@sshahid12)


    6 days ago

    Hello,

    some of our orders are showing processing although they should be marked complete. They have already been going through many renewals and been marked complete.

    Can you please advice why that is happening?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @sshahid12 Hi mate, could you please tell us which payment gateway you are using?

    Best regards.

    Thread Starter sshahid12

    (@sshahid12)

    We are using stripe payment gateway.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @sshahid12 Ok mate, could you please tell us the version of our plugin (free and/or pro), woocommerce and wordpress?

    Best regards, Quadlayers Support Team.

    Thread Starter sshahid12

    (@sshahid12)

    Hi

    it was last updated to 3.3.6 on October 24 2024.

    Today I will also update the plugin to 3.3.7. Could it be related to the update?

Viewing 4 replies - 1 through 4 (of 4 total)
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