Hi @torchsmith, Thank you for sharing your feedback. I’m truly sorry to hear about the difficulties you’ve experienced with the SureFeedback Plugin. We completely understand how frustrating this must be, and we deeply regret the inconvenience caused.
We noticed that you’ve already opened a support ticket with us, and we’ve been actively working to assist you. To help us investigate further, we kindly request you to share your website details on the same ticket so we can thoroughly debug the issue in your environment.
Your experience is very important to us, and we’re committed to resolving this as quickly as possible. We’re confident we can identify the root cause and ensure the plugin works smoothly for you.
Thank you for giving us the opportunity to assist you. We truly value your feedback and look forward to turning this around for you.
