Paypal not loading in checkout

  • Resolved eselmarvin

    (@eselmarvin)


    4 days, 8 hours ago

    Hi, when I add a product to cart and then go to the checkout age, the PayPal payment option is not loading. I already switched to the Storefront theme and deactivated all plugins except woocommerce and woocommerce PayPal payments but it still does not work. The strange thing is that Paypal payment works on my staging site https://staging.tressardinhas.de with the same theme and the same plugins. Your help is much appreciated. Thanks

    WP: 6.7, Astra 4.8.6, Woocommerce 9.4.2, Woocommerce Paypal Payments 2.9.4

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @eselmarvin

    I checked your live site and navigated to the checkout page, and the PayPal smart buttons are clearly present, as shown in this screenshot: Link.

    Please let me know if the issue is still happening on your end. If only you are experiencing the problem, I recommend testing the checkout page in an incognito/private browsing window to rule out any browser caching issues.

    Kind Regards,

    Krystian

    Thread Starter eselmarvin

    (@eselmarvin)

    Hello @inpsydekrystian, I just checked it. It works again. Thank you!

    Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @eselmarvin

    The only explanation that comes to mind is that it might have been a temporary conflict. Alternatively, if you have cookie consent enabled on your site, our smart buttons can sometimes be blocked until cookies are accepted.

    Please don’t hesitate to reach out if you encounter any further issues.

    Kind Regards,

    Krystian

Viewing 3 replies - 1 through 3 (of 3 total)
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