Is there any shortcodes?

  • Resolved bharti18

    (@bharti18)


    3 months, 3 weeks ago

    Hello,

    Do we have any shortcodes to display this opening tickets, new tickets for the users and the admin? for admin to display on the dashboard. and in the same page, can we add opening tickets and support tickets using shortcodes?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello Bharti,

    Thanks for contacting us. I hope you are doing well.

    You can use [supportcandy] shortcode to have all the functionality on the page. It allows users to create new tickets, open existing tickets, admin can view and manage the tickets, and guest can create new ticket(if allowed).

    Please visit this page for more info about the shortcode and their usage. We have shortcode for open ticket, create ticket, unresolved tickets, and other important functionality.

    I hope this will help you. Please feel free to get back to us if you need any other assistance.

    Thank you.

    Thread Starter bharti18

    (@bharti18)

    Hello, Thank you, but Will I get shortcode of Support Dashboard shortcode? i mean i wanted to bring that dashboard on the admin dashboard front page (which index.php), so if i get any shortcode, it will helpful for me, and like [wpsc_unresolved_ticket_count], like this, do we have shortcode for new ticket counts, closed tickets counts, ?

    Thank you

    Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Sorry, we do not have shortcode for New ticket count, close ticket count and Dashboard.

    We will add your suggestions to our suggestion list and check the possibilities.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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