• Resolved Sharon

    (@wordpress159)


    I’m wondering how to add shipment tracking to my Completed Order email if I send it with an Omnisend workflow. I have set up the email but cannot find how to add the shipping information. I have started using the plugin Advanced Shipment Tracking for Woocommerce, the email it configures is a Woocommerce standard email.

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  • Plugin Support supportomnisend

    (@supportomnisend)

    Hi there,

    Thank you for reaching out! Could you please clarify what information you’d like to include in your automated email? Are you looking to add the tracking shipment number, shipment status, or the tracking shipment URL? Feel free to elaborate, once we know more, we’ll be happy to guide you on the best way to set it up.

    Looking forward to your reply! Have a wonderful rest of the day in the meantime.

    Thread Starter Sharon

    (@wordpress159)

    Thanks for your reply. I’m looking to add;
    Tracking Shipment Number and the tracking shipment URL.

    I noticed this blog post on your site; ‘WooCommerce Shipment Tracking: Best Plugins and Practices‘ but it doesn’t explain anything further on how to set it up.

    Plugin Support supportomnisend

    (@supportomnisend)

    Thank you for the additional information! We appreciate you taking the time to clarify. Please kindly note that our tech team has looked into your specific needs, and there is a solution we would like to advise and assist with implementing.

    However, before we proceed, we would like to familiarize ourselves with your setup and identify your brand in Omnisend. If you don’t mind, please reach out to our customer support team via in-app chat or by email at [email protected]. Our support team will collect all the necessary information and guide you further, in collaboration with our tech team.

    Once the solution is implemented and tested, we’ll be happy to share it here with the WordPress community, so anyone else in the same boat can benefit.

    Looking forward to your reply! Have a wonderful day in the meantime.

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