Failed to retrieve image for optimization

  • I am having the problem that images are no longer optimised or converted to webp

    I have already tried to restore everything but the problem seems to be external, on quick cloud I find several warnings like:

    Failed to retrieve image for optimisation

    Failed to retrieve image https://www.webepc.it/wp-content/uploads/2024/11/nameimg.ext from node IP NODE.

    Numero del rapporto:?HOLMLHBL

    Data del rapporto: 11/16/2024 15:33:59

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter WebePc Gianluca Molina

    (@webepc)

    I think I solved it.

    I recently changed hosting and updated the new IP address in the plugin

    I don’t know if it’s a bug or something else but the old IP remained in the quick.cloud settings

    Plugin Support qtwrk

    (@qtwrk)

    it’s kind of that way , QC may not be able to know what is site IP , so need user to input it

    Thread Starter WebePc Gianluca Molina

    (@webepc)

    But if I change it from the plugin settings shouldn’t it update?

    Plugin Support qtwrk

    (@qtwrk)

    these 2 settings are used for different purpose , and in some case they could have different IPs

    Thread Starter WebePc Gianluca Molina

    (@webepc)

    For a moment I’ll talk about the setting; “Server IP:” in quick.cloud settings

    I had to update it manually, the old IP from the previous hosting remained

    Plugin Support qtwrk

    (@qtwrk)

    yes, there are 2 server IP settings, one in QC dashboard, one in plugin’s “general” menu

    they are not linked to each other

Viewing 6 replies - 1 through 6 (of 6 total)
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