Notifications by mail

  • Hi,

    it is about the notifications by mail to users when registered, they receive 2 kind of mails:

    # mail 1 – with title: Your registration is pending for approval, from correct name site, it is OK

    # mail 2 – with title: Your account has been created succefully (w/ this word “succefully” is misspelled), and came from “wordpress@[mydomain]” with message: “Thanks for creating an account on [mysitename]”

    I don’t find this string for translate to portuguese in your plugin, and it is a duplicate mail.

    Probably is nothing to do with your plugin, but I don’t find any or where plugin comes from and I′d like to turn off this 2nd notification

    can you help please

    regards

    Jose

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rebelojose,

    Thanks for contacting us,

    I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

    Thanks & Regards
    WP Experts Support Team

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rebelojose,

    The 2nd mail is not related to the new user approve it may come from another source, have you tried to replicate the issue after deactivating the new user approve plugin?

    You should register a user after deactivating new user approve plugin and check that the 2nd email is received.

    Thank you

    @rebelojose The second email is from “Custom Fields For Woocommerce Registration” plugin. You can disable that email notification.

    Thread Starter José Rebelo

    (@rebelojose)

    Tks for reply

    it is disable now

    best regards to all

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @rebelojose,

    If you have any questions, feel free to reach out. We’re here to assist you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.