Not receiving emails after change of email address

  • Resolved mellehome

    (@mellehome)


    1 week, 5 days ago

    After updating the email address in the form it will not send it to the new address and since installation will not send it to our domain emails only to an external one. As a resul we are missing enquiries via our website. Please help

    We have followed all the help pages like: https://contactform7.com/configuration-errors/invalid-mailbox-syntax/

    Changed author of the page to try to get this sorted.

    Does anyone have any idea how to fix this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where on the site do you have the form having the issue?

    Thread Starter mellehome

    (@mellehome)

    Takayuki at https://campclayton.org.au/contact/

    Thank you for having a look.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    You don’t have a form of Contact Form 7 on the page. What plugin do you use for the form?

    Thread Starter mellehome

    (@mellehome)

    Ok right, as it is a plugin, and our webdesigner had put in, I assumed it was Form 7.

    When I look on our contact page it has a lot of code for all the different parts to that page, and in that code I can see the contact section our: old email adress as well as Contact Form” _builder_version=”3.22″ and “Send Message” module_id=”et_pb_contact_form_0″ _builder_version=”4.8.2″

    Suggestions?

    • This reply was modified 1 week, 5 days ago by mellehome.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Why don’t you ask the web designer?

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.