Emails not been recieved

  • Resolved caitlynhagerman

    (@caitlynhagerman)


    2 weeks, 3 days ago

    Good Morning,

    Could someone please explain? I am going too loose my mind

    Versions:
    WordPress: 6.6.2
    WordPress MS: No
    PHP: 8.3.13
    WP Mail SMTP: 4.2.0

    Params:
    Mailer: sendgrid
    Constants: No
    Api Key: Yes

    Debug:
    Email Source: WP Mail SMTP Mailer: SendGrid The provided authorization grant is invalid, expired, or revoked

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Patrick

    (@paddyam)

    Hey @caitlynhagerman, this suggests that the SendGrid API key in use is invalid, however, this is not an error that can be resolved from the WP Mail SMTP end. You may need to recreate the connection within your SendGrid account and reconnect your site.

    Please check out this guide on the documentation. It walks through setting up a connection to SendGrid and includes screenshots of each step in the process: https://wpmailsmtp.com/docs/how-to-set-up-the-sendgrid-mailer-in-wp-mail-smtp/

    To clarify, recreating the connection should correct the issue because you’ll be generating a new authorization grant for the site.

Viewing 1 replies (of 1 total)
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