The uploaded file exceeds the upload_max_filesize directive in php.ini.

  • I downloaded the Form Manager upgrade tonight but can’t upload it to my website because of php file limits. I have changed the max file upload size from 2Mb to 8Mb and the post size to 16Mb, both in PHP version app in cPanel and I have also added a file php.ini through File Manager in cPanel into the root and dumped in the following, but something is still blocking the upload size as media still says 2Mb max no matter whether I refresh or logout completely, but the Form Manager upgrade seems to be 5.7Mb compressed and the 2Mb plugin max file upload size just will not budge regardless of what i change elsewhere:

    upload_max_filesize = 8M
    post_max_size = 16M
    memory_limit = 128M

    Could the problem be in htaccess file or somewhere else pls? I can mainly only see blocked agents in htaccess.

    Regards, Rob

    The page I need help with: [log in to see the link]

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  • Plugin Support nazelisargsyan

    (@nazelisargsyan)

    Hi @goodhealth202,
    Thank you for your request.
    To resolve the upload size issue, please try these two steps:

    1. Restart Server (if possible): Some server settings require a restart to take effect. If you have access to restart the server or can request it from your hosting provider, try this step.
    2. Check for Server-Level Restrictions: Occasionally, hosting providers impose limits on upload size, regardless of the PHP configuration. Contact your hosting support to verify if this is the case.

    Kindly check and let us know if you need more assistance.
    Regards, Nazeli

Viewing 1 replies (of 1 total)
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