• Resolved spyr05

    (@spyr05)


    Hello i am facing a problem of tax not showing in customer order, when customer orders with free shipping. All other paid shipping methods display tax correctly.

    So when the order is above 100eu and free shipping is enabled it does not show the tax in the

    Tax settings in woocommerce are selected correctly

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @spyr05,

    Thank you for reaching out.

    I understand you’re experiencing issues with tax not showing on orders with free shipping.

    One possibility could be that the tax settings are not properly set. In this case, please share with us a screenshot of your tax settings so that we can take a closer look.

    I recommend?https://snipboard.io/?for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

    Looking forward to hearing back from you.

    Thread Starter spyr05

    (@spyr05)

    Thank you for the prompt response here are the tax settings:

    https://snipboard.io/Fjl4nt.jpg

    https://snipboard.io/OQeFc3.jpg

    https://snipboard.io/CtZqGa.jpg

    Do you see anything that might be set wrongly?

    Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @spyr05,

    Thanks for sharing the screenshot of your setup—it’s very helpful! It seems you’re experiencing an issue where tax isn’t showing for orders with free shipping, but it works correctly with paid shipping. I tested similar settings in my sandbox but didn’t encounter this issue.

    To help troubleshoot, could you try switching to a default theme (like Storefront) and check if the issue persists? Sometimes, third-party themes or plugins can cause this type of problem. Running a full conflict test may also help pinpoint the source.

    Additionally, if you could share your site’s System Status Report, it would give us more insight into your setup and help identify the root cause. You can find this report under WooCommerce > Status > just click Get system report, then Copy for support.

    Let us know how it goes!

Viewing 3 replies - 1 through 3 (of 3 total)
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