Badge randomly blue?

Hi,

We apologize for the inconvenience. We have checked the page link you provided; unfortunately, we only see the black color badge. Could you please check again, and if the issue persists, kindly send us screenshots of the page and the badge backend settings?

It appears randomly. Sometimes it’s black, sometimes blue. Mainly it happens on the cart page. Add some products to the cart and see yourself. Screenshot from today: https://ibb.co/N6HkX07

Try to add these products to recreate the issue: https://ibb.co/JK2CZJj

Backend settings: https://ibb.co/0FsRD8z and https://ibb.co/p1mP5Bj

Hi,

We have checked your issue, but unfortunately, we were unable to recreate it on our end. However, don’t worry; we are here to help. This type of issue commonly occurs on the theme side, and we also provide detailed support for theme-related issues through our website chat. In your case, could you please add the following CSS to your custom CSS and let us know the results?

.acoplw-custom-badge-12188 {

    background: rgb(109, 113, 249);

}

Please note that ‘badge-12188’ is the ID of a specific badge.

Unfortunately it did not help..

Hi,

We apologize for the inconvenience caused. Please try adding the given style to your backend custom CSS. If it is not working properly, try adding the style with !important. We have checked your site, but unfortunately, it is not working as expected. If you would like a detailed checkup, we also provide free support through our website chat. Please make sure to try the method we provided and don’t forget to clear your cache if you are using any caching plugin. If it still doesn’t work, don’t hesitate to contact us.