• Hi, we have the avif support off and its very important for us. Our server its Ubuntu, we try this, but have error, thanks very much for your help in advanced.

    root@busy-rubin:~# apt install libavif-dev
    Reading package lists… Done
    Building dependency tree
    Reading state information… Done
    E: Unable to locate package libavif-dev

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    Hello @todoenlaces

    The error suggests that GD or Imagick libraries may not be installed on your server. The libraries are required for CompressX which is a localhost converter to work.

    It is recommended that you check and make sure to install required libraries then try it again.

    You can check whether your server is ready for WebP/AVIF conversion from the System Information tab of the plugin.

    All the best,

    Thread Starter Directorio de empresas espa?olas

    (@todoenlaces)

    Hello Tonyrobins, Imagick libraries its ok, but only with webp, no with avif, I send you the info (our server is Debian):

    Imagick Version 1690, ImageMagick 6.9.10-23 Q16 x86_64 20190101
    Imagick WebP Support true
    Imagick AVIF Support false

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @todoenlaces

    So just to clarify, you are asking for a tutorial on how to configure your server to support AVIF?

    If so, what operating system does the server use, and what version it is?

    All the best,

    Thread Starter Directorio de empresas espa?olas

    (@todoenlaces)

    Hi, yes, the Ubuntu version: OpenSSH_8.2p1 Ubuntu-4ubuntu0.11, OpenSSL 1.1.1f 31 Mar 2020

    And latest Plesk with PHP 8.2 Nginx. Thanks very much in advanced.

    Plugin Support tonyrobins

    (@tonyrobins)

    Hi @todoenlaces

    I see. In fact, configuring a server for AVIF support is very complicated and the methods can vary a lot depending on different server environments. As developer of a PHP app that works within WordPress, configuring a server is kind of out of our scope, we’ve tried though but unfortunately have not found a reliable way to guide users to properly configure their servers.

    All the best,

    Thanks, what annoys me the most is that we have another server that works avif and another that doesn’t, both are Plesk. If someone can help us solve this we could pay them 50 USD since it is important to us.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    We understand that this server-side issue can be frustrating. To resolve this efficiently, please reach out to your web hosting provider’s support team. They should be equipped to address this problem at no additional expense.

    Kind regards.

    Hello Nicholas, I also appreciate your help, the difference between wepb and avif is enormous in terms of quality and speed. I keep looking.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    Please contact your web hosting provider to resolve the server-side issue. Until this is fixed, images will only be converted to WebP format.

    Kind regards.

    yes, webp work fine, ok thanks

    Plugin Support tonyrobins

    (@tonyrobins)

    You are welcome.

    All the best,

Viewing 11 replies - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.