Feed file is hidden and incorrect casing

  • Resolved David Mondok

    (@davidmondok)


    2 weeks, 4 days ago

    Hi,

    the feed URL given by the plugin is /wp-content/uploads/woo-product-feed-pro/xml/6qBACUs3RwuUgTKqgnfUAJDVn7lqWCY8.xml

    The feed file created is not only hidden though (dot prefix) but also in all lowercase /wp-content/uploads/woo-product-feed-pro/xml/.6qbacus3rwuugtkqgnfuajdvn7lqwcy8.xml

    What could be the issue here?

    cheers

    • This topic was modified 2 weeks, 4 days ago by David Mondok.
Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @davidmondok ,

    Our plugin shouldn’t do that, it could be one of the following:

    1 – One of your 3rd party plugins are conflicting

    2 – Your server is renaming the feeds or files

    For starters run a basic debug to check for any conflicts; IE- disable all plugins except Woocommerce and Product Feed and have storefront theme. From there, refresh the feed or create a new feed and see if the naming conventions are fixed.

Viewing 1 replies (of 1 total)
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