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  • Plugin Support Jawad Ahmed

    (@jawada)

    Hi @klwild

    Thank you for your message and for highlighting the issues with the attachments. It seems that there might be a conflict involving the email automation plugin you use. If you suspect that this could be related to Popup Builder, we certainly want to investigate this further to ensure everything functions smoothly.

    To assist us in troubleshooting the issue, could you please provide us with the following information:

    1. The name and version of the email automation plugin you are using.
    2. Any error messages or logs that you have encountered.
    3. Details of the attachment that works, compared to those that do not.

    We encourage you to visit our Support Page for further assistance. There, you can either chat with us live or send an email. Our team is ready to help you resolve this issue and will request any additional information necessary for troubleshooting.

    Thank you for your cooperation, and we look forward to resolving this matter promptly.

    Best regards,

Viewing 1 replies (of 1 total)
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