• Resolved bonaccorso

    (@bonaccorso)


    Hello,

    I have a problem with configuring appearance of new woocommerce install. I have created a test shop by the address provided, and changed its appearance with Appearance – Customize – Woocommerce. I changed the Shop Catalog – Shop page display to “Categories”, and it started to show the categories. However, when I changed nack to “Show products”, it remained stuck in categories.

    Here’s what I see now in those appearance settings: https://ibb.co/SwD44c0 and those settings are Published.

    As you can see, it’s different from what is seen on the page, and I’m not sure why.

    It also doesn’t display the sidebar despite it’s seen in appearance settings. Same goes for product page too.

    System Status Report

    ### WordPress Environment ###

    WordPress address (URL): [Redacted]
    Site address (URL): [Redacted]
    WC Version: 9.3.3
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ? 3.8.1
    Log Directory Writable: ?
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 8.1.30
    PHP Post Max Size: 1 GB
    PHP Time Limit: 1500
    PHP Max Input Vars: 2000
    cURL Version: 8.9.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 10.6.19-MariaDB-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    [REDACTED]

    ### Post Type Counts ###

    attachment: 17
    customize_changeset: 35
    nav_menu_item: 8
    page: 11
    post: 13
    product: 8
    revision: 28
    shop_order_placehold: 1
    w4pl: 1
    wp_font_face: 33
    wp_font_family: 12
    wp_global_styles: 1
    wp_navigation: 1
    wp_template: 1
    wpcf7_contact_form: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (14) ###

    Check & Log Email: by checkemail – 2.0.2
    Classic Editor: by WordPress Contributors – 1.6.5
    Contact Form 7: by Takayuki Miyoshi – 5.9.8
    Display Posts: by Bill Erickson – 3.0.3
    HootKit: by wphoot – 2.0.14
    LiteSpeed Cache: by LiteSpeed Technologies – 6.5.2
    Loginizer: by Softaculous – 1.9.3
    Quiz Maker: by Quiz Maker team – 6.6.3.8
    WooPayments: by WooCommerce – 8.4.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.8.3
    WooCommerce: by Automattic – 9.3.3
    WP Mail SMTP: by WP Mail SMTP – 4.1.1
    WP Visitor Statistics (Real Time Traffic): by osamaesh – 6.9.6
    WPForms Lite: by WPForms – 1.9.1.6

    ### Inactive Plugins (2) ###

    Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.3
    Hello Dolly: by Matt Mullenweg – 1.7.2

    ### Settings ###

    Legacy API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature enabled: ?
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: –

    ### Logging ###

    Enabled: ?
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 days
    Level threshold: –
    Log directory size: 1 KB

    ### WC Pages ###

    Shop base: #128 - /shop/
    Cart: #129 - /cart/ - Contains the woocommerce/cart block
    Checkout: #130 - /checkout/ - Contains the woocommerce/checkout block
    My account: #131 - /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: Nevark
    Version: 2.11.0
    Author URL: https://wphoot.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: nevark/woocommerce/archive-product.php
    nevark/woocommerce/single-product.php


    ### WooPayments ###

    Version: 8.4.0
    Connected to WPCOM: Yes
    WPCOM Blog ID: 147901060
    Account ID: acct_1QFbIHFqBVNjTFRR
    Payment Gateway: Enabled
    Test Mode: Disabled
    Enabled APMs: card
    WooPay: Not eligible
    Apple Pay / Google Pay: Enabled (product,cart,checkout)
    Fraud Protection Level: basic
    Multi-currency: Enabled
    Auth and Capture: Enabled
    Documents: Enabled
    Logging: Disabled

    ### Admin ###

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: experimental-blocks
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings

    Daily Cron: ? Next scheduled: 2024-10-31 12:21:06 +00:00
    Options: ?
    Notes: 58
    Onboarding: completed

    ### Action Scheduler ###

    Complete: 48
    Oldest: 2024-10-26 14:44:59 +0000
    Newest: 2024-10-30 13:25:59 +0000

    Failed: 2
    Oldest: 2024-10-26 14:44:59 +0000
    Newest: 2024-10-30 12:41:37 +0000

    Pending: 6
    Oldest: 2024-10-30 15:00:39 +0000
    Newest: 2024-11-04 14:02:32 +0000


    ### Status report information ###

    Generated at: 2024-10-30 13:46:55 +00:00
    • This topic was modified 4 months, 1 week ago by bonaccorso.

    The page I need help with: [log in to see the link]

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  • Thread Starter bonaccorso

    (@bonaccorso)

    UPD – it was a problem with LiteSpeed Cache plugin that likely cached old version of site and didn’t update it soon enough.

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