Impossible to Backup

  • Resolved silviamancii

    (@silviamancii)


    3 weeks, 6 days ago

    From one moment to the next I can no longer back up the site because the export preparation window crashes.Tnx Version of the plugin Versione 7.87

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Yani

    (@yaniiliev)

    There are no changes to the export window in the latest version.
    You will need to perform steps to try to isolate the issue:
    1. Try your browser in incognito mode
    2. Try a different browser
    3. Try to disable plugins one by one and then perform the export

    Thread Starter silviamancii

    (@silviamancii)

    Great!

    Changing Browers and following your steps it’s working

    thank you

    • This reply was modified 3 weeks, 5 days ago by silviamancii.
    • This reply was modified 3 weeks, 5 days ago by silviamancii.
Viewing 2 replies - 1 through 2 (of 2 total)
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