URGENT:: Website too slow & Unable login as user!

  • Resolved Zeboto

    (@zeboto)


    1 month ago

    Website was too slow and users are unable to register/login. It’s staying on same screen. Please help me on this.

    • This topic was modified 1 month ago by Zeboto.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mgordonStylemixThemes

    (@mgordon7)

    Hi,

    It seems you applied incorrect Google reCaptcha Keys on MS LMS > Recaptcha section. MasterStudy LMS is compatible with Google Recaptcha version 3. If you are using an older version, please get new API keys.

    Moreover, if you have additional security plugins that enable ReCaptcha sitewide, you can keep LMS Captcha API settings empty.

    Best regards

    Thread Starter Zeboto

    (@zeboto)

    As per your instruction i keep LMS Captcha API settings as empty. Please provide a solution to fix the website slowness after installing master study LMS.

    Plugin Support mgordonStylemixThemes

    (@mgordon7)

    The performance and speed of your site are influenced by various servers within the site’s settings and network connectivity and server resources factors.

    It’s important to acknowledge that the MasterStudy LMS plugin is a premium theme offering a comprehensive range of complex and multifunctional options. As such, it naturally demands more resources compared to simpler WordPress themes.

    I can only recommend you to have a look at the attached URL link below and follow recommendations and tips in order to speed up the site loading and performance -> https://stylemixthemes.com/wp/how-to-boost-wordpress-speed-and-performance/

    In addition on our live demo sites, our developers used the following caching plugins -> Autoptimize, WP Super Cache and the advanced-cache.php module on the server

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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