Banner does not show after completing the wizard

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support antoiub

    (@antoiub)

    Hello @martinambrus ,

    Thank you for reaching out.

    Have you tried completing the wizard with a standard WP theme enabled? If it still doesn’t work in that case either, there may be REST API issues preventing the wizard from being saved. Could you please re-finish the entire wizard again with the browser console open? If any errors appear, please send me a screenshot or a Loom.com video.

    Thank you in advance, looking forward to hearing from you.

    Thread Starter martinambrus

    (@martinambrus)

    Thank you for the pointer, it was one of the plugins disabling access to the REST API. Perhaps it would be worth adding a test for this, so when it doesn’t work, Complianz will warn the user, as now it simply looks like it works but in fact doesn’t.

    Plugin Support antoiub

    (@antoiub)

    Hello @martinambrus ,

    That’s great news. Typically, when Complianz encounters REST API issues, a notification in red appears in the dashboard, with a link directing you to troubleshoot here: https://complianz.io/instructions/how-to-debug-a-blank-settings-page-in-complianz/.

    This case was interesting, as the server allowed access, but it was blocked in another way.
    Anyway, thank you for the feedback. Wishing you a great week ahead.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.

Tags