Pop up Trigger / Refresh Page

  • Resolved ebud

    (@ebud)


    1 month ago

    I have a popup configured against a button click, This all works as expect, but after the CTA ( MailChimp signup ) is complete and the thank you message is closed the associated button is still disabled.

    I need to manually refresh the page and then the default button behavior works as expected.

    Is there a way to force a refresh after the sign up is completed – or another work around?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @ebud

    I hope you are doing well today.

    Can you export your popup, upload it to Google Drive, and share a link in your next reply so that we can be on the same page with your form setup and review this for you?

    Kind Regards,
    Kris

    Thread Starter ebud

    (@ebud)

    https://drive.google.com/file/d/15seMLpyJdh24KWKLhPBVlg1urn7K6h1F/view?usp=sharing

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @ebud

    Hope this message finds you well.

    I did check your Pop-up which is working as expected. If you click outside the modal it will close it, or if you wait 2 seconds it will also close it.

    I need to manually refresh the page and then the default button behavior works as expected.

    I am guessing you refer to the Thank you modal will continue showing if you click on the button that triggers the pop-up, and it will not show the Sign-in form unless you refresh the page, is this correct? If so, that’s the expected behavior.

    But you can create a Redirect to the same page in Emails tab:

    But no thank you message will be displayed.

    Let us know your comments.

    Best regards,
    Laura

    Thread Starter ebud

    (@ebud)

    Thank you for checking this out. Yes, the issue is after I complete the CTA action triggered by click and the thanks you message closes. The trigger buttons “real” link is still disabled and this is where the refresh is required to make it active.

    Your redirect suggestion could work, but I have multiple pages that have the same trigger. Is there a way to refresh the current page vs hardcoding a specific URL?

    Thread Starter ebud

    (@ebud)

    We have gone another route – thanks for checking!

Viewing 5 replies - 1 through 5 (of 5 total)
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