On mobile devices it does not work on the home page

  • Resolved ramherfer

    (@ramherfer)


    1 month, 1 week ago

    I can’t get it to work properly on the home page. I have to scroll the page up and down to get it to display in the footer.
    If I visit the other pages the icon is displayed correctly.
    Is there a way to resolve this?
    I have tried changing the get_footer and wp_head options with no success.

    • This topic was modified 1 month, 1 week ago by ramherfer. Reason: I was missing some changes made without success

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ramherfer

    (@ramherfer)

    Sorry, I’ve corrected it by shifting the pixels to the right by 40px.
    If I had asked the question earlier, I would have found the solution sooner.
    Please excuse me.

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Glad you found the solution by shifting the pixels. contact us if you have any future questions!

    Have a nice day,
    Thank you

    ansari2024

    (@ansari2024)

    I’m having an issue with the footer icons on my website’s homepage, https://dubaicurtainsandblinds.ae/. The icons are not displaying correctly—they only show up if I scroll up and down. This issue is only on the homepage; they display fine on other pages.

    I’ve tried adjusting the get_footer and wp_head options, but it hasn’t fixed the problem. Is there another approach I could try to resolve this?

    Thanks in advance!

    Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    It seems like the click-to-chat plugin is not active at this time. We are unable to debug the issue.

    Possible reasons might be a cache issue. (This might delay with the loading of the javascript file that makes the chat widget display.).

    Have a nice day,
    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
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