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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @2candela2

    Greetings from CookieYes!

    Please check for any conflicts with your active theme or plugins. You can try switching to a default WordPress theme and deactivating other plugins one by one to identify if there’s any conflict.

    Additionally, could you share screenshots or a screen recording of the issue? This will help us better understand and resolve the problem.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @2candela2

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

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