ABSOLUTELY SHOCKING PERFORMANCE AND SUPPORT

  • I am extremely disappointed with Yoast, especially considering it’s a paid premium plugin. Despite advertising its ability to handle schema markup and structured data, it has failed miserably. I have been struggling to get my product schema to work correctly, and instead of providing a viable solution, their support team suggested using a custom code snippet from over 4 years ago. Worse yet, this outdated code sets ALL products to “In stock” status, which is completely unacceptable and inaccurate for any e-commerce store.

    What’s the point of paying for a premium plugin if it can’t even perform the basic function it’s supposed to? It’s frustrating to see such a lack of willingness to address real user issues and provide updated solutions. Yoast should seriously reconsider how they support their paying customers or stop promoting features they clearly can’t deliver on. Save your money and look elsewhere!

    Oh and remember their online support doesn’t work. If you select Live Chat option you will be asked for emial address so it’s exactly the same as selecting contact via email.

    • This topic was modified 4 months, 4 weeks ago by Thisisforsale.
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  • Plugin Support Michael Ti?a

    (@mikes41720)

    Hi @dav06gab.

    We understand you’ve had some issues with the Yoast SEO plugin, in particular, implementing the structured data and schema markup for your products. Please note that while the Yoast SEO plugin does have structured data output, we do rely on the WooCommerce plugin, as well as our own Yoast WooCommerce SEO add-on plugin, to add the product schema. For custom implementation outside of the defaults, we do have our Schema API for further customization. Please feel free to reach out to the support team so we can try to address any other issues you might have.

    As for online support, the live chat option is indeed available – it asks for a summary of your issue or concern, and then asks for your email address, before connecting you to any of our support team members.

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