Can’t edit any header or footer or block in version 1.6.43

  • Resolved ammo69

    (@ammo69)


    1 month, 1 week ago

    Hi,
    I read your post about not loading pages to edit in Elementor but I have a lot of memory allocated en my permalinks are rebuild to check. Still I can’t edit headers, footers and blocks in from your plugin in Elementor. The E keeps flashing, nothing happens. I tried a roll-back to H&F version 1.6.42?and it is working fine. All my plugins are updated to latest versions. The only thing that’s not working is H&F version 1.6.43.
    What could be the problem? And what is the solution?

    AMMO

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @ammo69 ,

    We apologize for the inconvenience you’re experiencing. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

    When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

    Thank you for your understanding, and we look forward to assisting you!

    Kind regards,
    Ankush ??

    Plugin Support bsfankusht

    (@iankusht)

    @ammo69, Thanks for your patience. Could you please confirm this issue that you were facing has been resolved? If you are still facing the same issue then kindly try once by refreshing the Permalinks. Here’s an article that explains how to flush WordPress Permalinks: How to Refresh WordPress Permalinks.
    ?
    I hope this resolves the issue, but please let me know how it goes. We are looking forward to hearing from you.

    Thread Starter ammo69

    (@ammo69)

    @iankusht, I still have the same problem, even after multiple updates of Elementor and Elementor H&F. Only the Elementor H&F files are not opened by the Elementor editor. Only when I refresh the permalinks every time, it works. This means that every time I log into my site and want to edit a header, footer, or custom block, I first have to refresh the permalinks. Naturally, I keep forgetting this, so I try to open the file, and then the Elementor editor just keeps loading and loading… until I remember, “Oh yeah, I need to refresh the permalinks first.” It’s like having to open and close the trunk of your car every time before you can drive away because otherwise, it just won’t drive. Very inconvenient…

    I hope that with a future update, it will work better again, as it did before.

    Best regards,
    Ammo

    Plugin Support bsfankusht

    (@iankusht)

    @ammo69, thank you for sharing your feedback! I’ll pass this along to our developers, and we’ll work on improving this in future updates.

    We appreciate your input and look forward to assisting you further. Have a great day!


Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.