subcategories not working

  • Resolved ccitrento

    (@ccitrento)


    1 month, 1 week ago

    Hi all
    I was trying to filter events by subcategory (i.e. /events/category/corsi-lezioni/corsi_online/) but the result is the same of the main category (i.e. /events/category/corsi-lezioni)

    I’m using version 6.7.0

    Can you please help me to solve the problem?

    roberto

    • This topic was modified 1 month, 1 week ago by ccitrento.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @ccitrento ,

    Thank you for reaching out and bringing this to our attention.

    This looks like a bug in our plugin. We already created an internal bug ticket for this, and I added your case. Thanks for all the details. I will definitely pass it along to our devs.

    I am unable to provide an exact date or time estimate for when this bug will be fixed, but you’ll be notified when there are any updates.

    If you do have other concerns or issues you need help with, please create another ticket, as it helps us track different issues.

    Again, thank you for your patience. Hang in there.

    Internal Bug Ticket Reference: TECTRIA-77

    Plugin Support Darian

    (@d0153)

    Hi @ccitrento

    We prioritize bugs by taking into consideration the number of users impacted as well as how the bug impacts one’s ability to run an event/sell tickets. We don’t have a specific timeline as to when this issue will be resolved, but trust that our team is aware. Our team communicates updates and bug fixes in our newsletter and via our changelog.

    I’m happy to help if any other questions are coming up around this topic, otherwise I’ll go ahead and close this ticket.

    Thanks again for reporting this issue and for using The Events Calendar! Have a great day.

    —

    Internal Bug Ticket Reference: TECTRIA-77

Viewing 2 replies - 1 through 2 (of 2 total)
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