SGBP Extractor not working

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  • Plugin Author JetBackup

    (@backupguard)

    Hello @tom2708

    Thank you for contacting us! To clarify, BackupGuard has been rebranded as JetBackup for WordPress

    Can you please try using the “Extract” option within the JetBackup for WordPress plugin itself instead of the SGBP extractor?

    You will first need to import the backup. Once the backup has been imported, kindly select the Extract on the backup.

    If you require further assistance, feel free to email our helpdesk at [email protected] or open a ticket in your Client Area.

    https://billing.jetapps.com/submitticket.php

    Best Regards,

    The JetApps Team

Viewing 1 replies (of 1 total)
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