• Resolved sp2jtc

    (@sp2jtc)


    After updating Site Kit to version 1.137.0 it stopped counting visits and displaying ads. Tag Manager shows that the Tag was not detected, but the page source shows the tag.

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @sp2jtc. After checking your site I can confirm that Google Analytics is firing as expected. See this screenshot taken from the tagassistant.google.com service, which you can check yourself.

    What I suspect is happening, is that you are either checking for your own site visit, when the default visit in Site Kit is to not include logged in traffic.

    I can also see that you have consent mode enabled within Site Kit, and it may be a case that you don’t have your consent mode plugin configured correctly. I can see it’s defaulting to consent not granted in my case (based in the EEU).

    With regards to AdSense, you also have a privacy popup separate to your third party consent popup. Ads are appearing when I consent, so there are no issues here. See this example. They only appear when I consent with your AdSense privacy popup. You may wish to combine your AdSense popup with your third party cookie popup.

    If you’re unsure on how your third party cookie popup works, you can reach out to them directly, or you can try one of the cookie plugins mentioned in our consent mode guide.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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