Dashboard not loading

  • Resolved sumdigitalge

    (@sumdigitalge)


    5 months ago

    Just recently installed and activated but the dashboard is not loading up. I already tried in three different browsers and it’s still not loading up.

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  • Zillur Rahman

    (@tozillur23)

    Dear @sumdigitalge,

    Thank you for bringing this issue to our attention, and we apologize for the inconvenience caused.

    To assist you further, could you kindly share the console error logs with us? This will help us understand the issue better.

    For a more in-depth investigation, we request creating a support ticket.
    bdthemes.com/support

    This will allow our team to look into your site thoroughly and identify the root cause of the problem.

    Thank you for your understanding and cooperation!

    Dear @sumdigitalge ,

    We hope you’re doing well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, We are marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Thanks in advance.

    Best Regards,
    Support Team

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