Hi @xue2024jian,
It looks like the title mentions a photo, but I can’t see it attached. There might not be an option to upload files directly to the support ticket, but you can share a link to your screenshot or image hosted on Dropbox, Google Drive, or any other file-sharing service. You can include that link in the “Link to the page you need help with:” text box.
Alternatively, you can add an image block by clicking the “+” icon and inserting it directly into your message. This will help us better understand your question and provide a more accurate solution. Thanks!