• Resolved westave

    (@rileysrealwood)


    I have two issues with variable products.
    1. When parent product gallery images are removed they still display on the front end.
    2. Some images cause the gallery to break and display a single thumbnail in full size below the gallery viewport.
    Please advise

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter westave

    (@rileysrealwood)

    Hello, I have investigated further and the second issue only presents if there are specifically qty 2 or qty 3 images in the parent image gallery. If there is 1 or 4+ the issue is not present.
    I have added 2 extra gallery images as temp fix

    • This reply was modified 1 month, 2 weeks ago by westave.
    Plugin Author Niloy

    (@im_niloy)

    We will check it tomorrow and let you know how to solve it. Thanks for your update.

    Thread Starter westave

    (@rileysrealwood)

    I was able to fix the bug by going into backup settings and reseting the section. I am still having another issue. The thumbs are being cropped and leaving white padding on the right side of the image.

    • This reply was modified 1 month ago by westave.
    Plugin Author Niloy

    (@im_niloy)

    please change the thumbnail image size from plugin settings

    Plugin Author Niloy

    (@im_niloy)

    As?we?haven’t?received a response, I’ll mark this resolved.
    Feel free to open a new topic, if?you?continue encountering issues or reopen this topic.
    We’d be happy to assist.

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