pixelated images

  • There is a group of images, coming from the same person, that look fine in viber and on PC but always get pixelated when uploaded to nextGEN gallery. Other images in that group of photos are working fine. Opened a sample problematic image in Photoshop and Paint and re-saved them and the issue is gone. How can I find out what exactly these images have that breaks nextGEN?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @ebourlas,

    It looks like there’s a possible issue that can cause the image pixelation with NextGEN Gallery.

    A report has been created about this issue to notify our development team about it. I apologize for the inconvenience in the meantime.

    In the meantime, as a workaround, you can try disabling NextGEN Gallery usage of Imagick library by adding the following line to your?wp-config.php?file then re-uploading or restoring them from the backup:

    define('NGG_DISABLE_IMAGICK', true);

    Save the file, then delete and re-upload the images that were generated as pixelated to see if they will correctly display.

    Let me know how it went!

    Thanks

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.