Problem with returns for purchases

The company has a 30-day return policy on its website. However, when I write to them, they do not respond to emails. I wrote 3 emails at intervals. A very unfair practice, if I had known that the refund provision was just a scam, I would never have bought this plugin.

The plugin does not work with the latest Google remarketing guidelines.

However, there is another plugin that works. I won’t imitate like the owners of this plugin and I won’t say directly what kind of plugin it is.