Bulk refund

Hi @hellodracon

Thank you for contacting us. Do you mean refunding several orders from the admin panel? As I have shown in this screenshot?https://monosnap.com/file/fUsJBhzyRWo89RDzF9bdQKyA9kyd50

Hi @rzepsen

Yes, exactly. And if that works, does it fully refund (items + shipping) orders ?

Hi @hellodracon

The plugin does not have this option. Could you describe how you see the refund of several orders at the same time by one click, if there is a full refund in one and a partial refund in the other?

Many thanks

The idea would be to select all orders like in your screenshot and then select an option in the “bulk action” select. Then it would refund completely all orders (not partially, only full refund). So instead of going on each order and refund them one by one by filling all the field, we would just select them and go for a bulk refund of all of them.
Does that make sens ?

Hi @hellodracon

This makes a certain amount of sense if you are looking to speed up your work in the administration dashboard.

How will you know if a marked order requires a full refund and not a partial one? Aren’t you concerned that, among the orders marked, there will be one that requires only a partial refund?

in our case (and some other from people I saw looking for the same thing) it’s mostly to fully refund order.

I thought about your question though and I think that if you need to gain time it’s because your case is “easy” and can be done in bulk, which means all orders need to be fully refunded (because done in bulk). If you need partial refund, I guess you’d do it one by one since you need to make sure about the part you want to refund.

Ok @hellodracon

Thank you for your message.

I reported the addition of this feature to programmers, but we do not know the date of its implementation.

I will add you to the list of customer interested in this functionality and I will inform you when it happens.

In case of further questions, please contact me.

Best Regards,

Great, thank you !

Hi @hellodracon

You’re welcome.

Feel free to contact me if you have more questions.

One quick question : I know you don’t know when it will be release but do you have an approxmative idea ? We’re talking weeks or months ?
Thanks !

Hi @hellodracon

It can be a months.