• Resolved sladzana

    (@sladzana)


    Hallo, i have a portfolio web site that use jetpack portfolio and site accelerator with cdn. But i have problems getting img indexed and i have captions descriptions alt text etc on all images on this site.

    i’m getting also redirect error on search console (maybe caused by allinoneseo redirect to attachment page) but even before got this issue. allioneseo generates the xml sitemap which shows the number of images inside portfolio pages. Recently i’m having also site health issue: jetpack is not connected even if it is. I did also disconnected but issue still there. Site is updated to latest vs wp jetpack etc.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    Let’s start by fixing the Jetpack connection problem. It looks like there’s an issue with the site’s XML-RPC file, which is causing the problem. Please check this URL (I do not want to post your site’s URL publicly without your consent):

    {your site url}/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here.

    Your site is showing a blank page instead of the required message, which is preventing Jetpack from connecting.

    This is most likely because a plugin, theme, or your site’s wp-config.php file has extra “blank spaces” (new lines, spaces, tabs, …) before the first <?php in the file.

    I’d recommend following the troubleshooting steps listed here to fix that:

    https://jetpack.com/support/getting-started-with-jetpack/what-do-these-error-messages-mean/blank-lines-xmlrpc/#troubleshooting

    Let us know how that goes. Thank you!

    Thread Starter sladzana

    (@sladzana)

    tnx for your kind reply. i have also wordfence enabled. before i had some site connection issues and i did all tests, disabled wordfcence put it in learning mode, re-enabled it, etc i also did disconect and reconect the jetpack connection test, seemd ok, i also can see jetcpack protect and boost from dashboard. if this can help i found also this but from 24 sept. im in contact also with my server they will check wpconfig cause personally dont see extra space before php code. i check errors i see also

    WARNING: child 4133 said into stderr: “[24-Sep-2024 14:08:50 UTC] PHP Warning: Invalid Jetpack option names: Array”?

    WARNING: child 4133 said into stderr: ” in /web/htdocs/www.marcodelogu.com/home/wp-content/plugins/jetpack-protect/jetpack_vendor/automattic/jetpack-connection/legacy/class-jetpack-options.php on line 354″?

    Hi @sladzana,

    There’s still something up with your xmlrpc.php file. I tried to request it and it showed a blank page. It should show a warning like “XML-RPC server accepts POST requests only.”

    Wordfence has an article about XMLRPC here, and they link to www.remarpro.com showing plugins that disable XMLRPC. Do you have any of them installed?

    Do you have a .htaccess file that disallows access to xmlrpc.php, perhaps?

    Donncha

    Thread Starter sladzana

    (@sladzana)

    i have 2fa and put skipped also i did not disabled xml connection on login settings page. yes i have brute force protection w login limit only. one i have enabled is prevent authors name leak through rest api xml etc. htaccess has disable code exc. and there are the wordfence firewall rules deny all etc… i will check w server side also.

    Would you disable Wordfence temporarily and try to connect with Jetpack again? What you said about how it’s configured leads me to believe it’s not the culprit here. It would be good to test that. Also try the same with other plugins like “All in One SEO” and other performance plugins.

    Thread Starter sladzana

    (@sladzana)

    i will try today to do it, i have today site health issue.

    Error?site is not connected.: 200

    We recommend reconnecting Jetpack.

    action_scheduler_run_queue, failed to run.

    When testing the REST API, an unexpected result was returned:

    REST API Endpoint: https://www.marcodelogu.com/wp-json/wp/v2/types/post?context=edit
    REST API Response: (403) Forbidden

    Thread Starter sladzana

    (@sladzana)

    i put wordfence firewall in learning mode. the rest api issue is gone. i have only jetpack connection issue in site health. i repeated already this process and did reconect jetpack this month once also did this issue with wordfence firewall its second time. i will try to disable allinonseo than and check again.

    this site is on line lots of years i never had issue with wordfence alltogether w jetpack. i will check also xml issue today with server side.

    Thread Starter sladzana

    (@sladzana)

    now i check the voice – passed test – under site health issue: i have jetpack saying is connected.

    says im connected. jetpack passed all asynch test.

    but when checking jetpack happiness eng. in site info / it is not connected.

    Yeah, I’m seeing an issue with XMLRPC. Jetpack can’t connect to your site properly. It can connect through the REST API, but not XMLRPC. I tried loading xmlrpc.php on your site and it just returns a blank page. Can you check your PHP error log, please? Maybe there’s a PHP error somewhere.

    Thread Starter sladzana

    (@sladzana)

    is there a way to send error logs as file?

    Thread Starter sladzana

    (@sladzana)


    i have this allinoneseo errors repeating also today. i should ask what are these. im checking with them redirect error i have w portfolio.

    WARNING: [pool www..com] child 9175 said into stderr: "[02-Oct-2024 12:13:50 UTC] PHP Warning: Attempt to read property "results" on array in /web/htdocs/www..com/home/wp-content/plugins/all-in-one-seo-pack/app/Common/Api/Analyze.php on line 82"?

    WARNING: [pool www..com] child 9175 said into stderr: "[02-Oct-2024 12:13:50 UTC] PHP Warning: Attempt to read property "score" on array in /web/htdocs/www..com/home/wp-content/plugins/all-in-one-seo-pack/app/Common/Api/Analyze.php on line 85"?

    WARNING: [pool www.marcodelogu.com] child 4018 said into stderr: "[01-Oct-2024 16:57:04 Europe/Rome] PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /web/htdocs/www..com/home/wp-content/themes/theme/index.php:15"?


    WARNING: [pool www..com] child 4018 said into stderr: "Stack trace:"

    01/10/2024 16:57:04?

    WARNING: [pool www..com] child 4018 said into stderr: "#0 {main}"?

    WARNING: [pool www..com] child 4018 said into stderr: " thrown in /web/htdocs/www..com/home/wp-content/themes/theme/index.php on line 15"?

    30/09/2024 10:40:32?

    WARNING: [pool www.u.com] child 7689 said into stderr: "[30-Sep-2024 10:40:32 Europe/Rome] PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /web/htdocs/www..com/home/wp-content/themes/theme/index.php:15"?

    30/09/2024 10:40:32?

    WARNING: [pool www..com] child 7689 said into stderr: "Stack trace:"?

    30/09/2024 10:40:32?

    WARNING: [pool www..com] child 7689 said into stderr: "#0 {main}"?

    30/09/2024 10:40:32?

    WARNING: [pool www..com] child 7689 said into stderr: " thrown in /web/htdocs/www..com/home/wp-content/themes/theme/index.php on line 15"?

    24/09/2024 16:08:50?

    WARNING: [pool www..com] child 4133 said into stderr: "[24-Sep-2024 14:08:50 UTC] PHP Warning: Invalid Jetpack option names: Array"?

    24/09/2024 16:08:50?

    WARNING: [pool www..com] child 4133 said into stderr: "("?

    24/09/2024 16:08:50?

    WARNING: [pool www..com] child 4133 said into stderr: " [0] => onboarding"?

    24/09/2024 16:08:50?

    WARNING: [pool www..com] child 4133 said into stderr: ")"?

    24/09/2024 16:08:50?

    WARNING: [pool www..com] child 4133 said into stderr: " in /web/htdocs/www..com/home/wp-content/plugins/jetpack-protect/jetpack_vendor/automattic/jetpack-connection/legacy/class-jetpack-options.php on line 354"?

    WARNING: [pool www..com] child 3500 said into stderr: "[24-Sep-2024 12:28:25 UTC] PHP Warning: Attempt to read property "name" on null in /web/htdocs/www..com/home/wp-content/plugins/all-in-one-seo-pack/app/Common/Traits/Helpers/Vue.php on line 282"?

    this is older error i have it checked by server should be correct
    WARNING: [pool www..com] child 1988 said into stderr: "[23-Sep-2024 16:55:05 UTC] PHP Warning: Undefined array key "ahsc_dns_preconnect" in /web/htdocs/www..com/home/wp-content/plugins/aruba-hispeed-cache/admin/pages/AHSC_Settings.php on line 211"
    here i put aruba caching preload to jetpack url, but i see error.
    WARNING: [pool www..com] child 5406 said into stderr: "[19-Sep-2024 19:04:25 Europe/Rome] PHP Parse error: syntax error, unexpected single-quoted string " );", expecting ")" in /web/htdocs/www..com/home/wp-includes/default-constants.php on line 56"
    • This reply was modified 1 month, 2 weeks ago by sladzana.
    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @sladzana,

    When I checked your site’s xmlrpc.php file, I noticed that it was returning a blank screen, which have been affecting Jetpack’s ability to connect as my colleague mentioned earlier. I have now switched to an alternative endpoint for the same file, and it looks like Jetpack has successfully connected. So this is fixed now.

    As for your image indexing issue, I suggest checking the redirection settings in the All in One SEO plugin to ensure they aren’t causing conflicts with your image URLs. This might help resolve the issues in Google Search Console. Once the redirects are sorted out, try re-submitting your sitemap to make sure the images are properly indexed.

    Thread Starter sladzana

    (@sladzana)

    ok i checked site health issue jetpack issue not present anymore. i just have this one issue that returned. ??

    REST API Endpoint: site url /wp-json/wp/v2/types/post?context=edit
    REST API Response: (403) Forbidden

    Thread Starter sladzana

    (@sladzana)

    thanks a lot for fast help all. i wait one day to check everything again and mark this solved.

    Are you still seeing that error? I don’t think it’s caused by Jetpack. You might find more information in the PHP or webserver error_log. It might be another plugin that’s blocking access to the REST API.

Viewing 15 replies - 1 through 15 (of 17 total)
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