wrong tax on calculation shop page

  • Resolved o0CraigB0o

    (@o0craigb0o)


    1 month, 3 weeks ago

    Hi,

    on https://www.teleta.co.uk/offers/ you can see the offers are displayed using WPs tax calculation. Offers that are generated using the plugin are taking the tax calculation off the pre discount price using the price display suffix field in woo: ({price_including_tax} VATInc)

    This page is populated using Discount rules on sale page and the shortcode [awdr_sale_items_list]

    • This topic was modified 1 month, 3 weeks ago by o0CraigB0o.

    The page I need help with: [log in to see the link]

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  • Plugin Support haripradeepa

    (@haripradeepa)

    Hello,

    Thank you for reaching out. This is Hari Pradeepa from the Customer Support Team.

    Our plugin works based on your woocommerce tax settings, that is if you have included the tax with the product price and discount applies to product price included with tax.

    To thoroughly address this issue, could you please submit a support ticket on our website with the required details at https://www.flycart.org/support?

    Could you kindly provide us with the following:

    1. Screenshots of the discount rules you have set up
    2. Your site URL

    Please review and inform us accordingly. We’re here to assist!

    Thanks

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