• Resolved 7daniel7

    (@7daniel7)


    Hi,

    We are using both the Yoast Premium plugin and the Web Stories plugin on our WordPress site. In the Web Stories builder, when selecting the custom metabox option, the Yoast SEO metabox no longer appears for certain users.

    Previously, the Yoast metabox was visible to all users, but now some users are unable to see it. We have already checked user roles and permissions, and everything seems to be configured correctly.

    The only solution we’ve found to restore the Yoast metabox for affected users is to create an entirely new user account.

    We have already reached out to Yoast support, and they have advised us to contact Web Stories support for further assistance.

    • This topic was modified 1 month, 2 weeks ago by 7daniel7.
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  • Plugin Author Pascal Birchler

    (@swissspidy)

    It sounds like some of your existing users don’t have the same capabilities as other users on your site. You can use a plugin like Members to view and modify capabilities for individual users and also user roles (they can belong to both).

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