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  • Resolved wmuckell

    (@wmuckell)


    1 month, 4 weeks ago

    i did a plugin update a week or so ago and it sent the whole CMS into a spiral. I have recoved a backup but looking at the plugin it says it has not been tested with the latest version of wordpress. Can you advise what I should do to get this working again as it doesn’t work at all now with the older version of the plugin

    The page I need help with: [log in to see the link]

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  • Plugin Author priyankajagtap

    (@priyankajagtap)

    Hi @wmuckell,

    I sincerely apologize for the inconvenience you’ve experienced.

    It’s unusual for this issue to arise, as we have tested our Print Invoice & Delivery Notes plugin with the latest version of WordPress (6.2.2) and found it to function properly on our end. We will update the “Tested up to” tag on our plugin page at wp.org in the next release.

    Could you please share which previous version of our Print Invoice & Delivery Notes plugin you updated from, as well as your current PHP version? It’s possible that conflicts with other plugins or themes could be contributing to the issue. I recommend deactivating other plugins one at a time to determine if the problem persists; if it resolves, this may indicate a conflict.

    Additionally, please check the debug log for any errors related to our plugin.

    For further assistance, it would be helpful if you could email us at ‘support at tychesoftwares dot com’ so that we can discuss the issue in detail and work towards a resolution as quickly as possible. Thank you!

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