Order validation button does not work
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Hello, hope you will be be able to help.
My shop has had an issue for 2 weeks now, clients cannot validate their orders. The whole process goes well until they press the last “order” button, which changes the order into a draft mode but does not validate the order and moves to the top of the check our page.
I tried desabling each and every extension/plugin one by one, than all together, the problem remains.I am now checking each of the extensions that were updated on Sep 14 -orders seemed to stop working after that date-… So far no result.
Any help ??System Status Report
### WordPress Environment ###
WordPress address (URL): [Redacted]
Site address (URL): [Redacted]
WC Version: 9.3.3
Legacy REST API Package Version: L’extension Legacy REST API n’est pas installée sur ce site.
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 1 Go
WP Debug Mode: –
WP Cron: –
Language: fr_FR
External object cache: –
### Server Environment ###
Server Info: Apache/2.4.62 (Debian)
PHP Version: 8.2.23
PHP Post Max Size: 929 Mo
PHP Time Limit: 500
PHP Max Input Vars: 16384
cURL Version: 7.74.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 10.11.6-MariaDB-0+deb12u1
Max Upload Size: 928 Mo
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
### Database ###
[REDACTED]
### Post Type Counts ###
attachment: 14476
br_filters_group: 1
br_labels: 5
br_product_filter: 9
bsf_custom_fonts: 1
custom_css: 1
elementor_library: 6
mailpoet_page: 1
nav_menu_item: 112
page: 32
post: 28
product: 12646
revision: 1
shop_coupon: 4
shop_order: 126
shop_order_refund: 2
wp_block: 1
wp_global_styles: 3
wp_navigation: 3
wp_template: 1
wp_template_part: 1
wpforms: 5
yaymail_template: 11
### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?
### Active Plugins (42) ###
Add From Server: par Dion Hulse – 3.4.5
Advanced Database Cleaner: par Younes JFR. – 3.1.5
WooCommerce Advanced Product Labels: par BeRocket – 1.2.7
Broken Link Checker: par WPMU DEV – 2.4.1
Click to Chat: par HoliThemes – 4.10
CookieYes | GDPR Cookie Consent: par CookieYes – 3.2.6
Duplicate Page: par mndpsingh287 – 4.5.4
Elementor: par Elementor.com – 3.24.4
ElementsKit Lite: par Wpmet – 3.2.8
Export All URLs: par Atlas Gondal – 4.7.1
Export Media URLs: par Atlas Gondal – 2.1
FileBird Lite: par Ninja Team – 6.3.2
Google for WooCommerce: par WooCommerce – 2.8.5
GTranslate: par Solutions d’IA de traduction multilingue – 3.0.7
Insert PHP Code Snippet: par xyzscripts.com – 1.3.7
Jetpack: par Automattic – 13.8.1
Loco Translate: par Tim Whitlock – 2.6.11
LWS Optimize: par LWS – 3.1.6.3
LWSCache: par LWS – 2.8.4
Max Mega Menu: par megamenu.com – 3.3.2
Image optimization service by Optimole: par Optimole – 3.13.7
Plugins de paiement pour PayPal WooCommerce: par Plugins de paiement
[email protected] – 1.0.52
Relais Colis - Woocommerce: par Calliweb – 1.2.2
Remove Footer Credit: par WPChill – 1.0.14
Sticky Menu (or Anything!) on Scroll: par WebFactory Ltd – 2.33
Templates Patterns Collection: par ThemeIsle – 1.2.11
Chronopost & Mondial relay pour WooCommerce - WCMultiShipping: par Mondial Relay WooCommerce - WCMultiShipping – 2.5.2
Advanced Order Export For WooCommerce: par AlgolPlus – 3.5.4
WooCommerce.com Update Manager: par Automattic – 1.0.3
Advanced AJAX Product Filters for WooCommerce: par BeRocket – 1.6.6
WooCommerce Stripe Gateway: par WooCommerce – 8.7.0
WooCommerce Shipping & Tax: par WooCommerce – 2.8.2
WooCommerce: par Automattic – 9.3.3
Yoast SEO: par L’équipe Yoast – 23.5
WP All Import: par Soflyy – 3.7.8
WP CLI Login Command Server: par Evan Mattson – 1.3
WP Go Maps (formerly WP Google Maps): par WP Go Maps (formerly WP Google Maps) – 9.0.40
WP Mail Logging: par WP Mail Logging Team – 1.12.0
WP Mail SMTP: par WP Mail SMTP – 4.1.1
WPForms Lite: par WPForms – 1.9.1.2
YayMail - WooCommerce Email Customizer: par YayCommerce – 3.5.5
YITH WooCommerce Wishlist: par YITH – 3.38.0
### Inactive Plugins (0) ###
### Settings ###
Legacy API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: ?
### Logging ###
Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 jours
Level threshold: –
Log directory size: 431 Ko
### WC Pages ###
Base de la boutique: #13846 - /boutique/
Panier: #286 - /panier/ - Contient le code court [woocommerce_cart]
Commander: #35048 - /commander/ - Contient le bloc woocommerce/checkout
Mon compte: #35103 - /mon-compte/
Conditions générales de vente et d’utilisation: #658 - /cguv/
### Theme ###
Name: Neve
Version: 3.8.11
Author URL: https://themeisle.com
Child Theme: ? – Si vous modifiez WooCommerce sur un thème parent que vous n‘avez pas construit personnellement
nous vous recommandons d‘utiliser un thème enfant. Voir : Comment créer un thème enfant
WooCommerce Support: ?
### Templates ###
Overrides: neve/woocommerce/product-searchform.php
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
Daily Cron: ? Next scheduled: 2024-10-01 20:40:41 +02:00
Options: ?
Notes: 89
Onboarding: completed
### Action Scheduler ###
Terminé: 1 637
Oldest: 2024-08-31 10:01:41 +0200
Newest: 2024-10-01 08:15:49 +0200
échoué: 81
Oldest: 2023-11-26 23:21:36 +0100
Newest: 2024-09-30 23:38:20 +0200
En attente: 9
Oldest: 2024-10-01 09:15:49 +0200
Newest: 2024-10-07 23:50:23 +0200
### Status report information ###
Generated at: 2024-10-01 09:04:49 +02:00The page I need help with: [log in to see the link]
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