• Resolved chaaampy

    (@chaaampy)


    Hey everyone,

    Im pretty new to WooCommerce (not to webdevelopment tho) and I don’t know if the feature Im looking for is something, even tho I guess so.

    I would like to automaticaly order my products reviews, while including the webmaster answer to the review just right after that review.

    I don’t know if this is really understandable (sorry for my bad enflish), so Im including a picture to illustrate what I would like to do (link here as well, if needed).

    Do someone have tips please ?

    Cheers,

    • This topic was modified 2 months ago by chaaampy.
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  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @chaaampy,

    Thank you for reaching out.

    Your question is quite clear, and I appreciate the picture you’ve shared for clarification.

    The feature you’re looking for is indeed available on WooCommerce. By default, WooCommerce displays the product reviews in the order they were posted, with the newest at the top. However, if you want to display the webmaster’s response immediately after a review, you would need to use a plugin or custom code to modify the default review display.

    One popular plugin is Product Reviews Pro, which allows you to do just that. You can learn more on the plugin here. Please note that this is a premium extension that offers a 30-day money-back guarantee should it not meet your needs.

    Let us know if you have further questions.

    Thread Starter chaaampy

    (@chaaampy)

    Hey @ckadenge

    Thanks for the answer. I think my client will try that plugin. Are you a part of WooCommerce support or a part of this plugin dev team ? Just so l know where I should ask if I have other questions about the process I should do.

    Cheers,

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @chaaampy,

    I am part of the WooCommerce support team, and I’m here to assist with any issues related to WooCommerce or extensions from our marketplace.

    Although I’m not part of the plugin development team, I can certainly help you with any questions or issues you might have regarding the plugin or any other WooCommerce process.

    Feel free to ask any time.

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