icon not showing

  • aflorarte

    (@aflorarte)


    2 months ago

    Dear Animate-it! support team

    After correct installation , this plugin is not working. I don′t see the icon showing in my dashboard as it should be showing according to the plugin screenshot in WP details. (Plugins ? — WordPress (loqueengordaeslaemocion.com))

    I am using Elementor Pro and I have deactivated all other plugins,?I also tried changing the plugin′s settings but that did not solve the problem either.

    Here is the page for your checking: testing (loqueengordaeslaemocion.com)

    Please help, let me know what I am doing wrong. 

    Thank you very much!

    LILIANA

    • This topic was modified 2 months ago by aflorarte.
    • This topic was modified 2 months ago by aflorarte.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author eleopard

    (@eleopard)

    Dear aflorarte,

    Apologies for the delayed reply.
    The Elementor text widget is rendered differently than the WordPress classic text editor.

    That’s the reason why you are not seeing the Aniamte it! or any other plugin icon in there.

    I have asked my dev team to see if there is a way to add that icon in the Elementor text editor widget.
    Will let you know if it’s possible or not shortly.

    Plugin Author eleopard

    (@eleopard)

    Hi aflorarte,

    I am afraid there is no filter or action provided by the elementor to add plugin.
    The animate icon can only be used with gutenberg and classic editors.

    You can add a short-code here though by generating it using classic editor.

    Thread Starter aflorarte

    (@aflorarte)

    Hi, @eleopard and thank you so much for your reply

    I then remain looking forward to your news. Thanks again

    Liliana

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.