Stopped Working After Update

  • Resolved kingdomx

    (@kingdomx)


    5 months, 1 week ago

    Before I paid for the upgrade, their support was super fast and excellent. Now, they have done an update and the quizzes no longer appear. I have been requesting support for over a week now, since time is of the essence. We only needed this for a short period of time since it is for a political campaign. I keep getting autoresponder answers. I also got the standard “disable everything else” answer. No, that is not acceptable. There were no problems until the update.

    The page I need help with: [log in to see the link]

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  • Plugin Support sadiyakhanam

    (@sadiyakhanam)

    Hello @kingdomx,

    I hope you’re doing well. I sincerely apologize for the delay in getting this issue resolved. I completely understand how important this is for you, and I want to assure you that we’re committed to helping you get things back on track as quickly as possible.

    Could you please let us know if you’ve updated QSM to the latest version or if you’ve purchased and updated a separate addon, and that’s where the issue has occurred? The more details you can provide, the better we can understand and assist you in resolving this.

    Thank you so much for your patience and understanding. We’re here to support you, and I’ll personally make sure this is handled with care.

    Kind regards,
    Sadiya

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