Access denied to any file

  • Resolved onelikenoone

    (@onelikenoone)


    2 months ago

    I’ve been having this issue for a few days now. The error that is shown on the single download page is “You’re trying to serve files from your server that are not in the enabled allowed paths. Please contact the network administrator to add or enable the path(s) for your website.”
    The instructions provided do not match my plugin settings. I’m using WP 6.4.5 and DM 5.0.9. It is a multi-site installation. Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Razvan Aldea

    (@raldea89)

    Hello @onelikenoone ,

    Have you followed the instructions from here?

    Warmly,
    Razvan

    I think I may be having the same problem, but don’t see the ‘Add download paths’ in my settings.

    Plugin Author Razvan Aldea

    (@raldea89)

    Hello @martinjstephens ,

    Yes, there’s a minor issue where the Tab for Download Paths doesn’t appear unless the plugin is activated network-wide or on the main site. We’re releasing an update today to resolve this, ensuring the tab will be displayed as usual, but only visible to the network admin.
    Please wait for this update, then instruct your network admin (or yourself, if that’s you) to navigate to the site’s dashboard > Downloads > Settings > Advanced > Approved Downloads Path to add the path.

    Warmly,
    Razvan

Viewing 3 replies - 1 through 3 (of 3 total)
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