• Resolved milicalukovac

    (@milicalukovac)


    I have had?a problem with my website?since yesterday. I installed W3 total cache earlier?this year, particularly?for images to be webP and?because?of SEO to improve speed a bit.?Yesterday, I turned on CDN and?browser cash. After?that, all my CSS on the?site was gone,?the?whole footer was gone,?the preview on mobile?was not the same?as?on desktop,?and two whole?pages were missing.
    I?disabled these two functions:?clear cache, deactivate?W3, clear?cache again,?and?clear cache at Cpanel, and it’s still?the same.

    Can somebody pls help me??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @milicalukovac

    1. Check .htaccess File (make backup)
      W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
      Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    2. Delete wp-content files and folders
    • cache folder
    • w3tc-config folder
    • object-cache.php (if exists)
    • advanced-cache.php (if exists)
    • db.php (if exists)
    • upgrade folder
    • delete w3-total-cache folder in wp-content/plugins/ (if exists)
    1. Delete Cached Files from CDN (if using CDN)
      Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
    2. Go to your wp dashboard and re-install W3 Total Cache

    Let me know if it helps!

    Thread Starter milicalukovac

    (@milicalukovac)

    Hello @vmarko

    Thank you very much for such a quick reply!

    1. I checked my .htaccess file and I did not find any word regarding W3TC. Printscreen link:
    https://prnt.sc/nvOAQa0ABkI1


    2. All files and folders listed above is deleted, folders cache and upgrade are empty. Printscreens links:
    https://prnt.sc/eTIfxs-5BOUZ
    https://prnt.sc/UVAi3aPeXqwV
    https://prnt.sc/G2OFXShY318S


    3. Maybe I did not explain clearly in my previous post, but, about CDN, everything I’ve done is following: I enabled it through general settings from W3TC plugin, save changes and after that I saw my site is messy. After that, I’ve disabled CDN option, save changes again, clear cache both in W3TC and cpanel but it didn’t work.

    Let me know if you need more information from me.

    Thanks in advance for your help.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @milicalukovac

    Thank you for your feedback.
    Can you pelase sahre and confirm your website URL and also let me know if you are using any other layer of caching or Cloudflare?
    Just by enabling the CDN, nothing should affect the website, especially if the CDN is not configured in Performance>CDN.
    I can also see the remainings in the .htaccess file of some other caching plugin you used, so please also let me know if you are using any other op[timization plugins

    Thanks!

    Thread Starter milicalukovac

    (@milicalukovac)

    Hello @vmarko

    This is my website URL https://pripremazamalumaturu.com/

    About optimization plugins, I am using Yoast SEO (free version)
    I’ve also seen some leftovers in .htaccess file that indicate that LiteSpeed Cache plugin has been used, but I’ve never installed and used it. I tried to remove that piece of code and save changes, but I still did not managed to fix my site problems.

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @milicalukovac

    Thank you for your feedback.
    I’ve checked your website and I am not seeing the issues you are mentioning. It appears that the W3 Total Cahce is disabled.
    Can you please re-enable the W3 Total Cache, disable the CDN settings in Performance>General settings, save all settings and purge the cache and let me know if the issue persits.
    Also please share the screenshot of the CDN section in Performance>General settings

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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