Error Loading CleanTalk Pixel

  • Resolved thewebtailors

    (@thewebtailors)


    2 months, 2 weeks ago

    This is the 2nd website I noticed this on within the last couple of days so I wanted to bring this to your attention. When the CleanTalk Pixel is set to be loaded via JavaScript, I am getting ERR_NAME_NOT_RESOLVED in the console. Here is a sample Pixel URL https://dbc-u02-2-v4.cleantalk.org/pixel/aded080d072d0e33b6ae4bd67bf7f933.gif it could not load.

    I already deactivated CleanTalk and reenabled it, synchronized it with the Cloud, turned the pixel off and back on as well as cleared the cache. I am also running the latest version (6.40).

    On the other site, I turned off the pixel but I am waiting to do so on this site until I hear from you.

    Thank you for looking into this!

    The page I need help with: [log in to see the link]

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