• Resolved lichtruud

    (@lichtruud)


    Hi I am using the plugin on this website, but now If I want to add or eddit the accordion the post won’t load and I cant work in the post. If I deactivate the plugin no problem.

    I have a set up with elementor.

    The page I need help with: [log in to see the link]

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  • Hi @lichtruud?

    I am so sorry for the inconvenience.

    I have also checked on my end and didn’t find this similar issue, see the screencast here: https://d.pr/v/GDUIT2

    Can you please check for plugin conflicts by following this:

    Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Accordion Toggle. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

    After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

    Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.

    If you are still facing an issue, please share your site health information with us.

    To share the Site Health Information, please visit your Dashboard > Tools > Site Health > Info > Copy site info to clipboard: https://d.pr/i/KDbAny

    And simply just paste it here. This will help us to reproduce this issue on our end.

    Thank you

    Hello again @lichtruud?

    Sorry for the inconvenience.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue.

    We are waiting for your response.

    Thank you

    Hi @lichtruud ,
    Greetings.

    Since we haven’t heard from you in a while, we’re assuming your issue has been resolved. We will proceed to close this topic for now. Please know that you’re always welcome to reopen it if you have any further questions or concerns.

    Best regards,

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