• Resolved mcapriotti

    (@mcapriotti)


    I am trying to use a starter template from Astra. But when the website starts being built I get this error saying "Importing forms failed due to parse JSON error." I am new to word press and I think this error is from Hostinger Easy Onbarding Plugin. Do I need this plugin? If I turn it off it says there is an error downloading WP Forms?


    Here is the technical information from the console:

    {
    "message": "There was an error on your website.",
    "stack": {
    "error-message": "Uncaught Error: Hostinger\EasyOnboarding\Admin\Onboarding\AutocompleteSteps::image_upload(): Argument #1 ($data) must be of type array, null given, called in /home/u806156102/domains/zolpidem.com/public_html/wp-includes/class-wp-hook.php on line 326",
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-content/plugins/hostinger-easy-onboarding/includes/Admin/Onboarding/AutocompleteSteps.php",
    "line": 112,
    "trace": [
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-includes/class-wp-hook.php",
    "line": 326,
    "function": "image_upload",
    "class": "Hostinger\EasyOnboarding\Admin\Onboarding\AutocompleteSteps",
    "type": "->"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-includes/plugin.php",
    "line": 205,
    "function": "apply_filters",
    "class": "WP_Hook",
    "type": "->"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-admin/includes/file.php",
    "line": 1066,
    "function": "apply_filters"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-admin/includes/file.php",
    "line": 1136,
    "function": "_wp_handle_upload"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-content/plugins/astra-sites/inc/lib/starter-templates-importer/importer/wxr-importer/st-wxr-importer.php",
    "line": 782,
    "function": "wp_handle_sideload"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-content/plugins/astra-sites/inc/classes/class-astra-sites-importer.php",
    "line": 335,
    "function": "download_file",
    "class": "STImporter\Importer\WXR_Importer\ST_WXR_Importer",
    "type": "::"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-includes/class-wp-hook.php",
    "line": 324,
    "function": "import_wpforms",
    "class": "Astra_Sites_Importer",
    "type": "->"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-includes/class-wp-hook.php",
    "line": 348,
    "function": "apply_filters",
    "class": "WP_Hook",
    "type": "->"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-includes/plugin.php",
    "line": 517,
    "function": "do_action",
    "class": "WP_Hook",
    "type": "->"
    },
    {
    "file": "/home/u806156102/domains/zolpidem.com/public_html/wp-admin/admin-ajax.php",
    "line": 192,
    "function": "do_action"
    }
    ]
    }
    }
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @mcapriotti,

    It seems the Hostinger Easy Onbarding plugin is coming from your hosting. Maybe it’s installed at the same time when you install WordPress using their WordPress installer, as a bundle.

    Do you need that plugin or not, I don’t know. Your hosting can answer it. However, that plugin is not needed to import a template to your site. Only this Starter Templates plugin is needed to import the template. The other necessary plugins will be installed and activated during the importing process.

    ?Please let us know if you need further assistance or if I am missing something.

    Kind regards,
    Herman ??

    Plugin Support Aradhy Singh (BSF)

    (@bsfaradhy)

    Hi there,

    Since we haven’t received any updates from you, I assume the issue has been resolved or you’ve reached out to us directly.

    I’ll be marking this thread as Resolved due to inactivity. If you have any other questions or need further assistance with this plugin, please feel free to start a new thread.

    Kind regards,
    Aradhy ??

Viewing 2 replies - 1 through 2 (of 2 total)
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