• Resolved Henry

    (@henrybaum)


    I just optimized 100,000 images selecting “webp only” as everything was already optimized. If I go to the end of the Media Library, most images have a webp link, but none of our recent images do, unless clicking re-optimize.

    All images seem to be listed in the “view optimized images” page as optimized in the recent batch, but aren’t all being served as webp on the front end. So it looks like many images were optimized again, just not for webp.

    The page I need help with: [log in to see the link]

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  • Plugin Support adamewww

    (@adamewww)

    Hi @henrybaum

    There’s definitely something off as I checked one of the images from that page that wasn’t coming through as WebP and the plugin generated a WebP no problem. It *should* automatically be generating WebP whenever you upload an image. Can you share the system info from the support tab of the plugin settings either via a pastebin or to us directly at https://ewww.io/contact-us/

    Also, so you know, the images may show in the view optimized images page but won’t be optimized again, there are specific protections against that happening.

    Plugin Support adamewww

    (@adamewww)

    Hi @henrybaum

    I’m going to resolve this thread as we took it to personal emails. I hope things got resolved as I haven’t heard anything in a while. If you have further questions, please feel free to open another thread.

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